Service Policy

Weatherby is a name that has been synonymous with quality firearms for more than 70 years. All Weatherby firearms are manufactured of the finest materials and have been thoroughly inspected and tested in every phase of production. Because of the confidence we have in our products, Weatherby does not provide a written warranty, but rather stands behind its reputation for customer service and satisfaction.

Simply stated, we will consider requests for service or repair of Weatherby firearms without charge on a case by case basis. A determination will be made taking into consideration such things as the age and condition of the firearm, and the circumstances surrounding its malfunction or other problem.

Weatherby, Inc. will not be responsible for defects resulting from ordinary wear and tear, alterations by unauthorized persons, accidents, misuse, use of incorrect or other than factory loaded ammunition, or failure to provide reasonable and normal maintenance.

Should any Weatherby product require service or repair under this policy, please contact Weatherby first to obtain a Return Authorization Number by calling 1-800-227-2016. Shipment must be delivered transportation prepaid to Weatherby, Inc. or a Weatherby Authorized Service Center (names and addresses of which can be supplied by Weatherby upon request). The product must be accompanied by a proof of purchase and a letter explaining the problem. It should also be insured by the owner at the time of shipment, as Weatherby, Inc. can accept no responsibility for damage or loss in transit. Weatherby will pay all charges to return the product to the owner if it is accepted for service or repair without charge under the provisions of this service policy. Weatherby, Inc. also reserves the right to repair or replace any product at our sole discretion.

WEATHERBY, INC. SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL OR CONTINGENT DAMAGES. ALL SHIPMENTS MUST DISPLAY THE RETURN AUTHORIZATION ON THE OUTSIDE OF THE SHIPPING CONTAINER.

ONLINE RETAIL SALES RETURN POLICY

Items in new condition can be returned within 30 days by filling out the Customer Return Form that is downloadable below. Return shipping charges will be the responsibility of the customer unless Weatherby made an error on your order, or the product is defective upon receipt. If the product appears to have been damaged in shipment, please call 1-800-227-2016 and ask for the online retail sales department. Please save all shipping material if you expect shipping damage.

FOR LEGAL & SAFETY REASONS, WE CANNOT ACCEPT RETURNS ON AMMUNITION.